Workplace Safety Programmes › Workplace
Injury Management

Workplace Injury Management

Early intervention and collaborative care, creating personalised return-to-work plans with job modifications, phased schedules, and full WICA compliance support.

Is WERA right for you?

An employee has been injured at work and is on MC
You need to manage WICA reporting and compliance
You want to reduce MC days and get staff back safely
No dedicated safety officer or RTW coordinator in-house
Recurring injuries from poor ergonomics or workstation setup
You want to claim WSHC RTW funding ($800 savings per case)

20

Projects

1,200+

Professionals Trained

>95%

Client Satisfaction

What Is Workplace Injury Management?

Workplace injury management is a comprehensive system for handling work injuries, from the moment an incident occurs through to a safe, sustainable return to work. It goes far beyond issuing an MC and waiting for recovery.

AnjouHealth's Workplace Injury Management service focuses on early intervention and collaborative care, creating personalised plans with job modifications, phased schedules, and full WICA compliance support to ensure a smooth transition back to work for both the employee and the employer.

Under Singapore's Workplace Safety and Health Act and WICA, employers have legal obligations to report injuries, manage medical costs, and support recovery. Done right, a structured RTW programme saves an average of $800 per case and cuts 10 MC days per employee.

Did you know? Singapore recorded 22,157 workplace injuries in 2024. Without a proper return-to-work plan, repeat injury rates run at 25–40% — and the average cost per case reaches $2,000–$8,000.

This service is right for your organisation if you have:

  • An employee injured at work and currently on MC
  • No dedicated RTW coordinator or safety officer in-house
  • WICA reporting obligations you're unsure how to handle
  • Employees stuck on long MC with no gradual reintegration plan
  • Recurring injuries from unaddressed ergonomic or workstation risks
  • A need to claim WSHC RTW funding to offset injury costs
  • Manufacturing, logistics, construction, or office environments
  • Small to mid-size companies managing injury cases without HR support

Industries & Roles We Support

Workplace injuries happen across every sector. Our RTW programme is designed to support any organisation managing injured employees back to work safely.

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Manufacturing

Assembly, production, machine operation, and repetitive task roles

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Construction

Work-at-height, heavy lifting, and site operation injuries

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Logistics & Warehousing

Loading, packing, and order fulfilment injuries

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Healthcare

Patient handling, nursing, and care-related strains

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Corporate & Office

Desk-based MSD, slip/trip, and sedentary injury cases

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F&B & Hospitality

Kitchen, service, and back-of-house injuries

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Facilities Management

Cleaning, maintenance, and operations injuries

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Engineering & Utilities

Maintenance, technical, and field operations injuries

Our Return to Work Process

A structured 5-step approach that gets your injured employee back safely — while keeping you fully compliant with Singapore's WICA and WSH requirements.

01

First 60 Minutes

Step 1: First 60 Minutes Response Protocol

The first hour after a workplace injury sets the tone for the entire recovery. Our coordinators guide you through immediate incident response — securing the scene, administering first aid, documenting the incident, arranging medical transport if needed, and briefing the clinic ahead of the employee's arrival so the doctor has full context from the start.

Scene securing First aid coordination Incident documentation Clinic briefing Supervisor notification
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You receive
A completed incident report template and a confirmed clinic visit with the doctor pre-briefed on the injury — so nothing is missed from Day 1.
Step 1 of 5
02

Day 1 Medical & Legal

Step 2: Day 1 Medical & Legal Requirements

We coordinate the clinic visit to a WICA panel clinic, request a functional capacity evaluation, and ensure clear work restrictions are documented — not just MC days. Simultaneously, we handle MOM reporting obligations: fatalities must be reported immediately via iReport, while injuries resulting in 24-hour hospitalisation or more than 3 consecutive MC days must be reported within 10 days.

WICA panel clinic coordination Functional capacity evaluation Work restriction documentation MOM iReport filing WICA compliance
📋
You receive
A functional capacity report with clear work restrictions, completed MOM reporting forms, and a WICA compliance checklist — protecting you from fines of up to $50,000.
Step 2 of 5
03

Week 1 Foundation

Step 3: Week 1 Return-to-Work Foundation

Light duties begin immediately after an occupational therapist consultation — not when the employee feels "100% recovered." Our team works with you to identify suitable modified duties matched to the employee's medical restrictions. Examples include desk work for warehouse staff, quality inspection for factory workers, or inventory checking for logistics roles. Starting light duties in Week 1 saves an average of $4,500 per case.

Occupational therapist consult Light duty job matching Modified work schedule Supervisor briefing
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You receive
A personalised light-duty job plan matching the employee's medical restrictions to available work tasks — ready to implement from Day 1 of recovery.
Step 3 of 5
04

Activate RTW Programme

Step 4: Activate the Singapore WSHC RTW Programme

If your employee qualifies — WICA-covered injury, 14+ days MC, able to do some light work, and a valid work pass with 9+ months remaining — we activate the WSHC Return to Work programme on your behalf. The programme costs $600–$1,000 but is 100% claimable from your WICA insurance, so you pay nothing out of pocket. You receive a dedicated RTW coordinator, workplace visit, custom phased return plan, and therapy booking support.

WSHC RTW application Workplace visit Phased return plan Physio & OT booking 100% claimable
You receive
A fully activated RTW programme with a phased return plan (e.g. Week 1 desk work → Week 4 full duties), therapy arranged, and all costs claimable from WICA insurance.
Step 4 of 5
05

Ongoing Support

Step 5: Ongoing Support & Re-Injury Prevention

Recovery doesn't end when the employee returns to full duties. We conduct ergonomic audits to fix the root cause — whether that's a poorly configured workstation, unsafe lifting practice, or a hazardous workflow — to prevent the same injury from occurring again. We also train supervisors on how to manage returning employees, conduct daily check-ins, and handle documentation for ongoing WICA claims.

Ergonomic audit Supervisor training Re-injury prevention WICA documentation Follow-up check-ins
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You receive
An ergonomic audit report with corrective actions, a trained supervisor team, updated WICA documentation, and a re-injury prevention plan — closing the loop on the full injury cycle.
Step 5 of 5

The Impact of Structured Injury Management

Organisations with a proper RTW system in place recover faster, spend less, and protect their workforce more effectively.

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10 Fewer MC Days

Early intervention and structured RTW plans cut average MC duration by 10 days per case.

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$800 Saved Per Case

WSHC RTW programme funding offsets medical and coordination costs — 100% claimable from WICA insurance.

Full WICA Compliance

Correct reporting, documentation, and claims handling protects you from fines of up to $50,000.

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Lower Re-Injury Rate

Ergonomic audits and root cause fixes prevent the same injury from affecting another employee.

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Stronger Employee Trust

A well-managed injury shows employees they're valued — improving morale and retention across the team.

Frequently Asked Questions

Questions specific to our Workplace Injury Management service. For broader workplace safety FAQs, visit our FAQs page.

We can begin coordination on Day 1. Our team will brief the clinic ahead of the patient's arrival, coordinate incident documentation, and start the RTW planning process within 48 hours of the injury.
The WSHC RTW programme is a government-supported initiative that provides a dedicated coordinator, workplace visit, phased return plan, and therapy booking for injured employees. To qualify, the employee must have a WICA-covered injury, 14 or more days of MC, the ability to do some light work, and a valid work pass with at least 9 months remaining. The programme costs $600–$1,000 but is 100% claimable from your WICA insurance.
Under WICA, fatalities must be reported immediately via MOM's iReport system. Injuries resulting in 24-hour hospitalisation or more than 3 consecutive MC days must be reported within 10 working days. Failure to report on time can result in fines of $5,000–$50,000. AnjouHealth handles all MOM reporting on your behalf.
Yes. We manage functional capacity reports for insurers, MOM Form 2 completion, light-duty wage calculations, and WSHC RTW funding claims — so you can focus on running your business rather than navigating complex paperwork.
That's exactly who we're designed to support. AnjouHealth acts as your outsourced injury management coordinator — handling everything from clinic liaison and documentation to supervisor training and WICA compliance — so smaller organisations get the same quality of support as larger ones.
We conduct ergonomic audits to identify and fix the root cause of the injury — whether it's a poorly configured workstation, unsafe manual handling practice, or a hazardous workflow. We also train supervisors on how to support returning employees and monitor early signs of re-injury.
Pricing depends on the scope of support required — number of cases, level of coordinator involvement, and whether ergonomic audits or supervisor training are included. Contact us for a no-obligation consultation and we'll recommend the right package for your organisation.
ISO 45001:2018
ISO 45001:2018
Internationally certified
Bizsafe Star logo
BizSAFE Star
Singapore's highest WSH accreditation
SISO Member logo
SISO Member
Singapore Institution of Safety Officers
WSH Influencer logo
WSH Council Recognised
National WSH framework aligned

Ready to Manage Workplace Injuries
the Right Way?

Talk to our team about setting up a structured injury management system for your organisation. No obligation, we'll assess your needs and recommend the right approach.