01 · About this policy
Scope
This policy explains how AnjouHealth collects and handles personal data through this website, our enquiry channels, and related business communications. It applies to website visitors, prospective clients, client representatives, programme participants who contact us directly, vendors, and other business contacts.
“Personal data” means information that identifies you, whether on its own or together with other information we can reasonably access.
02 · What we collect
Information we may collect
Depending on how you interact with us, this may include:
- Name and business contact details
- Company, role, and service interests
- Enquiry, message, and correspondence details
- Website, device, and usage information
We may receive this information when you complete a form, email or call us, attend a programme, work with us, or use our website and permitted analytics technologies.
03 · Why we use it
Purposes and consent
We may use personal data to:
- respond to enquiries and prepare relevant proposals or service information;
- plan, deliver, administer, and follow up on programmes or services;
- manage business relationships, records, billing, and internal operations;
- operate, secure, troubleshoot, and improve our website and communications;
- meet legal, regulatory, safety, and risk-management requirements; and
- send updates or marketing where you have consented or where otherwise permitted by law.
We will notify you of the relevant purpose at or before collection where required. You may withdraw consent by contacting us, subject to legal or contractual restrictions and reasonable notice.
05 · Your control
Your choices and rights
You may contact us to request access to or correction of personal data we hold about you, withdraw consent, raise a privacy concern, or opt out of marketing messages. We may need to verify your identity and may withhold information where the law permits or requires us to do so.
You can also manage cookies through your browser settings. Disabling some technologies may affect parts of the website.
06 · Safeguards
Retention, security, and data incidents
We retain personal data only for as long as it is needed for the purpose collected, legitimate business or legal requirements, or dispute resolution. We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information.
No method of storage or transmission is completely secure. If a data breach occurs, we will assess it and notify affected individuals and the relevant authority where required.
07 · Contact and updates
Questions or privacy requests
To make a request or raise a concern, contact our data-protection contact using the details below and include “Data Protection Request” in the subject line.
Telephone
+65 9126 8257Address
261 Waterloo St, #03-30, Singapore 180261
We may update this policy from time to time. The latest version will be posted on this page with its updated date.